Refund Policy

EFFECTIVE: 4 SEPTEMBER 2026

30-Day Money-Back Guarantee

Your first payment is covered by a 30-day unconditional money-back guarantee. Press Refund in your account within 30 days of your first charge, or tell us, and we refund it in full. Any reason, or no reason. No questions that gate the refund, no store credit: the money goes back to your original payment method. Refunds are returned through the payment provider that processed your payment (named on your receipt) and typically appear within 5 to 10 business days, depending on your bank.

If your first purchase was a launch-price seat and you take the refund, that launch-price seat reopens for someone else. The seat counter on the site reflects it.

Renewal Grace

Renewals happen automatically, and we know they can catch you off guard.

• If a renewal was charged and you have not used the Service at all since that renewal, we refund the renewal in full.
• If you have used the Service since the renewal, we refund the remainder of the period on a prorated basis, counted from the day you ask.

The Refund control in your account shows which case applies to you and the exact amount before you confirm.

EU, EEA and UK Withdrawal Right

If you are a consumer in the EU, EEA or UK, you have a statutory 14-day withdrawal right from the day you subscribe. Because the Service starts immediately at your request, if you withdraw within those 14 days you pay a proportionate amount for the days you had access and we refund the rest. The Refund control in your account exercises this right with one confirmation: within the first 30 days of a first payment it refunds the full payment, which is never less than the proportionate amount, so whichever route refunds you more is the one you get. You can also write to us at support@swingcommand.com.

How To Request a Refund

Press Refund in your account. The control appears only while a refund is available to you, states the exact amount and the reason before you confirm, and sends the refund to the payment provider that processed your payment. Your account shows the status of the request from the moment you confirm until the provider completes it; the money reaches your original payment method typically within 5 to 10 business days.

If the control is unavailable, or a refund cannot be processed automatically, email support@swingcommand.com from your account address with the word "refund" and a person settles it through the payment provider named on your receipt.

Statutory Rights

Nothing in this policy limits any right you have under the law of the country where you live. Where a statutory right is stronger than this policy, the statutory right wins.